Coming soon to the marketplace

Warranty and Serial Numbers

Which serial number was sold to whom and whether it’s still under warranty

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This subsystem is in development. Don’t want to wait? Build your own in the portal with the builder or ask the assistant in plain words.

Why you need it

A buyer brings in a faulty boiler and says they bought it from you last year. The serial number wasn’t recorded at the sale, the receipt is lost, and nothing can be proved — to the customer or to the manufacturer.

The sale records the serial number, and from it you can see the buyer, the date, and the warranty period. A warranty claim runs through to repair or replacement, and claims to the manufacturer are compiled from the same numbers.

What’s inside

  • Serial numbers and models
  • Sale with a warranty card
  • Warranty claims
  • Claims to the manufacturer
  • Failures by model and supplier